We loved the location. It was very quiet from the busy road outside, but also from the guests inside too. The room was very clean and comfortable and as we had stayed last year, we knew what to expect and it was excellent again. The staff were very helpful and friendly. We parked the car and that worked well too.
David
agosto 2023
The staff were very helpful, their English was excellent which was a huge relief as my french is painful. For example, hanging around in the lobby the morning of departure they asked if we wanted any extra pastries left over from breakfast. Kind and sustainable. The hotel has a quirky maritime vibe, but also japanese vibes in rooms, odd, but we liked it. Spacious rooms, tailored to families. The lobby / reception is simple, a bit shabby, but warm.
Shauna
luglio 2023
Ladies at the reception were very helpful in every aspect - assisting in upgrading the room, helping with phone calls and with dinner for kids. As we were travelling with 2 kids and dog they helped us to change a room for a suite - bigger one and with a good view. It helped a lot. The room had all the amenities and even small cosmetic present. Bathrobes and slippers were also available. Interesting design of the room and bathroom, comfortable bed and shower. The hotel is not located in the center but honest 20 minutes of walking made it even nicer for us.
Olga
agosto 2022
The room was lovely and well thought out. The breakfast was good with a wide range of choices and the staff were friendly and very helpful.
Elizabeth
agosto 2023
The welcome was warm and the room - size and presentation - exceeded expectations. The service was up to par and the breakfast was very good - well worth the money and excellent quality. The quality of the decor and rooms was very good, it felt very new and modern, and very well appointed.
Stephen
agosto 2022
Everything! The welcome and check-in was marvellous, the room spacious and super clean and absolutely perfectly set up for our family. The beds were amazingly comfortable (more comfortable than our beds at home) and the bathroom facilities were ideal. Breakfast was absolutely perfect.. something for even the fussiest of eaters (like our daughter!). Simply the best!
Jayne
agosto 2023
Friendly staff. On site parking, reasonable priced. Spacious, comfortable, clean room. Close to river with river view.
Rebecca
giugno 2023
Room was spacious, very clean Bed was very comfortable Room had nice view, towards Seine river Bathroom had both shower and a bath tub Breakfast was very good and diversified Hotel has parking spaces available, which do not require booking in advance. There is an elevator from the parking lot, leading straight to the hotel accommodation areas. Distance until city center is relatively short
Stefan
ottobre 2022
We (2 adults and 2 children) lived at Novotel Suites in Rouen for an entire week. The staff was very friendly and helpful when needed. The breakfast was really nice and the hotel (both the room and in general) was nice and clean. We can deffinetely recommend a stay at Novotel Suites.
Andreas
luglio 2023
Tajan
agosto 2022